Hyster enjoys a unique relationship with our clients. We strive to produce total client satisfaction created through world class production. Our goal is to anticipate the requirements of all our customers as well as address them with forklifts that provide the value, the performance and the dependability that they really need.
Hyster completely believes in starting with the client. The company performs yearly focus groups and offers on-going voice of customer research which is conducted both on-line as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help make certain that the best equipment practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, so as to guarantee the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Every Time
To initiate quality from the start, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold every employee responsible for consistent quality, together with the 5s workplace organization in place to help us achieve it.
Hyster provides a range of excellent features as standard with our products. By remaining dedicated to our focus on quality and safety, and by being innovative from start to finish, we offer some of the best material handling machinery on the market. These are only some of the reasons the company has become a leader within the business.